FAQ

Effective Date: 05/01/2026

How long does shipping take?

Shipping typically takes 20–30 business days, including processing and customs clearance.

Where do you ship from?

All orders are shipped from the United Kingdom to the United States.

Can I track my order?

Yes. Tracking information will be provided once your order has been shipped.

Are there additional fees?

Depending on your location, customs duties or import taxes may apply and are the responsibility of the customer.

What if my order arrives damaged?

Please contact us within 48 hours of delivery with photos, and we will assist you.